A Telecom Technician is proficient in understanding telecom products and
services like – internet, intranet, cables, routers, telephones, faxes and
other computer equipment’s. Often, most telecommunication technicians are
skillfully trained in the installation, configuration, and maintenance of the
telecommunication equipment.
The technicians are responsible for providing all the information about
the available products to the clients who are not well-versed in the
telecommunication industry. They must be able to work at different levels and
attend to all the issues about them. The professional should play an active
role in coordinating with the other departments regarding scheduling repairs,
orders and equipment delivery. It is essential to have some basic computer
knowledge as it will come in handy complete work orders.
Telecom Technician Job
Description
The telecommunication technician job is to take care of the on-site
installation, troubleshooting, alterations and maintenance of the
telecommunication products. The professional must examine the customer order
and specification to ensure network installation is done properly. The
technician has to create an installation diagram for every customer. It is the
responsibility of the Telecom Technician to order and gather telecommunications
equipment, materials, tools, and supplies.
The technician must run, pull, splice and terminate cables to for
uninterrupted voice and data services for customers. They have to maintain a
record of the network equipment and cable by routing and labeling them. The
Telecom Technician has to work in collaboration with all the department to
provide customers with the best service. The professional will have to test the
circuits, alarms, and equipment to ensure proper functioning of the services.
Identify, monitor, report and resolve telecom’s product related issues.
Routine tests on all the systems to ensure all the systems components
are working in good condition.
Be up-to-date on the latest technologies to assist customers in the best
possible way.
Check the testing circuits, equipment and address the issues as quickly
as possible
Document the routing equipment and cables as per the specifications and
configuration diagrams.
Should troubleshoot the errors and make sure the networks do not face
any issues.
Provide a safe working environment by following the regulations and
legal codes.
Keep a check on the orders and verify the receipts when delivered.
Telecom Technician Qualifications
An associate degree in Computer Science or Information Technology is
needed to qualify as a Telecom Tech. The course covers the wide array of topics
related to computers, networking, how to operate LAN, Wireless LAN, and video
conferencing systems. As per the Telecom Industry standards, the organization
recommends optional certifications like SSCA (SIP school Certified Associate)
and CCNA (Cisco Certified Network Associate) to advance the career as a telecom
technician.
Additional Skills Requirements
1.
A working
experience in planning, installing, configuring and deploying telecom system
and services is a must.
2.
Knowledge
of enterprise telecom, network analysis, and communication tools.
3.
Must be
Customer-oriented.
4.
Strong
computer skills and knowledge of VOIP implementation and management.
Telecom Technician Salary
Telecommunications
salary - As per Paysa, the
average salary for a full-time telecom technician is $83,715, ranging from
$69,357 at the 25th percentile to $95,515 at the 75th percentile. The Indeed
salary estimate states that the Telecommunications Technician usually earns
about $20.80 per hour in the United States. According to Payscale, for this
position, the employee earns $54,305 per year and $21.67 per hour. The reason
being the flexibility of working on diverse projects and the facility to work
from anywhere. The sole reason why the freelance economy is in huge demand is
the nature of the field engineers work that led businesses to look for the
option of the Top Freelance Marketplace.
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